Important COVID-19 Information
Coronavirus and Our Commitment to Patient Safety
At Back On Track and Pleasanton Physical therapy, we are devoted to providing physical health services for our patients when they need them. That is why we are keeping our clinics open at this time. We are continuing to monitor and respond to the situation based on the Center for Disease Control (CDC) and state and local health officials to ensure that our clinics and clinical teams are taking the proper action to keep everyone safe and healthy.
We hope that by providing this information, you can make a clear decision to continue your plan of care with us during this time. The following protocols are now in place:
-Patient screening: All patients will be screened upon arrival of their appointment time to make sure they’re not exhibiting symptoms. If a patient is presenting with COVID-19 symptoms, they will be advised to return home and contact their physician.
-Staff screening: All employees will be screened for COVID-19 daily. Those presenting any level of symptoms will return home and follow up with their physician before returning to work.
-Health hygiene protocols: Ongoing reinforcement to all staff regarding hand washing and other preventative measures for equipment and supplies are in place and being reinforced.
Additional measures may be necessary to protect your health in our clinics. If so, we will update our practices and policies immediately. We are confident we can continue delivering the same high level of care you’ve come to expect from us.
We encourage you to stay informed:
To help ensure you have the latest and most up-to-date information, please review the links below: